Compliance | Bwcvm1665607816900

Vulnerable Clients Policy

The FCA defines a vulnerable consumer as someone who, due to their personal circumstances, is especially susceptible to detriment, particularly when a firm is not acting with appropriate levels of care.

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Privacy Policy

ROBERTSONS & CRAWFORD Ltd takes the privacy of personal data seriously - we therefore ask you to please read the following important information which explains how we collect, store and use your personal data. ROBERTSONS & CRAWFORD Ltd is registered under the General Data Protection Regulations GPDR 2018.

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Complaints Procedure

This documents sets out Robertsons & Crawfords Complaints Procedure. A complaint is defined as:

“Any oral or written expression of dissatisfaction, whether justified or not, from, or on behalf of, a person about the provision of, or failure to provide, a financial service, by our firm.”

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Vulnerable Clients Policy

Privacy Policy

Complaints Procedure

This documents sets out Robertsons & Crawfords Complaints Procedure. A complaint is defined as: “Any oral or written expression of dissatisfaction, whether justified or not, from, or on behalf of, a person about the provision of, or failure to provide, a financial service, by our firm.”

Robertsons & Crawford are associate members of the Consumer Duty Alliance https://consumerduty.org/

This documents sets out Robertsons & Crawfords Complaints Procedure. A complaint is defined as:

“Any oral or written expression of dissatisfaction, whether justified or not, from, or on behalf of, a person about the provision of, or failure to provide, a financial service, by our firm.”

Robertsons & Crawford are associate members of the Consumer Duty Alliance
https://consumerduty.org/